1. – Delivery terms and payment methods
2. – Shipping rates
3. – Returns
4. – Insurance
5. – Warranty
6. – Privacy statement
7. – Contact
1.Delivery terms and payment methods
Delivery timescales are 14 days from placing an order. Orders outside Slovak and Czech Republic might be longer depending on destination. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
All the prices are in EUR include VAT. Shipping cost and payment fees are excluded.
1.1 Cash on Delivery (COD)
Cash on Delivery is only available in Slovak and Czech republic.
1.2 Wire transfer and PayPal
By International orders we accept Bank Wire Transfer or PayPal payment.
In case you choose wire transfer as payment method you will receive a proforma invoice with all necessary information.
Our Bank Identifications:
Account number: 1994916051
IBAN: SK4802000000002595332053
Bank: VUB, a.s.
SWIFT Code: SUBASKBX
You can also choose the PayPal option. By using this option a PayPal fee can be charged.
2. Shipping rates
2.1 Delivery within Slovak and Czech Republic
Shipping for Slovak and Czech Republic is free of charge if the order is more than 80€, otherwise It’s 3€.
You can choose from following payment option:
– COD – cash on delivery
– Direct bank transfer to our account
– PayPal
We ship through:
– Slovak post (no COD for Czech Republic)
– Zasielkovna
2.4 EU and Worldwide delivery
All the goods we also ship Worldwide. The shipping rate is 5€ per shipment. We usually choose Slovak Post for an economical and reliable way of shipping.
By purchasing any product from our website outside Slovakia please check first your local law considering knives.
For international shipment, we accept PayPal or Bank transfer only.
If you didn’t find your Country in the list of destinations, please contact us at info@blackcatknives.eu .
3. Returns
According Slovak Law you have right to return any product bought in our shop within fourteen days from purchase. We kindly ask our customers who decided to do so to keep following terms:
– The product must be brand new, without any signs of usage
– The product must have original, not destroyed packaging
– The buyer has to pay all shipping costs
4. Insurance
When you choose an Insured shipping, please check, before signing the shipment, If the package is not damaged, opened, If there are not any different tapes then original or any holes. f the package is damaged, please immediately make a damage record with your carrier and set a reclamation.
5. Warranty
All our products are covered by 24 months warranty from date of purchase.
The warranty covers defects in material, workmanship or faulty functionality.
The Warranty does not cover normal wear, resharpening of the blade, damage caused by neglect, misuse or the failure to perform normal or necessary maintenance. Damage due to self–repair. Damage due to inexpert dismantling.
For warranty service, please return the product with Delivery Confirmation. There must be a way to track your package through your carrier.
Please enclose all the necessary information for warranty service such as defect description, date of purchase, copy of purchase bill or invoice and your contact information.
6. Privacy Statement
Privacy Statement For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
7. Contact
Company:
Edge, s.r.o.
Cabajská 28
949 01 Nitra
Slovak Republic
ID No.: 35929961
Tax No.: 2021992775
VAT No.: SK2021992775
Bank account:
VÚB, a.s., branch Nitra
Account No.: 1994916051/0200
IBAN: SK14 0200 0000 0019 9491 6051
SWIFT: SUBASKBX
Contact person:
Tomas Lenco 
tel.: 00421 903 152 150
email.: info@blackcatknives.eu